immediate access to Starbucks-type of coffee. If you are familiar with Keurig, this is pretty much the same. I chose this, though, because among those that I looked at, this was one that made hot chocolate drinks as well. My husband is not a coffee drinker, but he loves hot cocoa!
Since getting this, my husband has concocted his own recipe for hot chocolate drink. I just get the usual packs available for caffe latté, caffe macchiato, and the regular ones. Gevalia brand has become my favorite, as I find Starbucks too strong. Of course, it has its cons, like I get too much trash (no recycling program by Tassimo for their pods), and I get to do maintenance (so does a regular coffee brewer) - daily wiping, change of filter, and descaling every three months....but it is so worth it!
If at times it does not seem to work okay, it could be that the bar code reader is dirty. I just get a cotton cloth (I get the rags sold by Wal-mart), dampen it and wipe the reader. Instructions say not to use paper towel for the bar scanner since that will damage the see through material (glass? or plastic? I can't remember).
I also got some teas (yellow tea, black tea and green tea, Tazo brand) for use on those times when I feel bloated.